(from Tomorrow's Professor blog post #1575)
"Even when information technology is involved, it may not be the sophistication of the technology that matters but the sophistication with which a city's residents tap their networks and know-how to solve specific problems they encounter on a daily basis, using whatever technology is available. This is not to discount the important role of technology in helping to bring about change for the better, but to clarify that the proper role of technology is to enable the change that people have imagined and conceived."
Above quote from
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